Probably no aspect of BPM has underperformed versus expectations more than simulation. It should be a valuable tool that is commonly used in the course of process analysis… but it’s just not. I’ve been thinking about why that is, and what it would take to make simulation useful in actual practice. It comes down to [...]
Keith Swenson’s Go Flow blog continues to produce thought-provoking discussions of BPM issues. Check it out if you are not a subscriber. His latest concerns simulation, one of my hot buttons. A couple years ago I wrote that simulation was a “fake feature” – one of those things vendors put in the tool to tick [...]
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