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Business Process Management

Optimizing Business Performance with Business Process Management
The strategic driver of BPM today is no longer simply cost-reduction, but modeling and managing strategic business performance.  IBM has the first BPEL-based offering with this in mind.  PDF

FileNet BAM: Driving Real-Time Performance Optimization
Performance management is the new buzzword in BPMS, but not all BPM suites provide true BAM.  FileNet's real-time event-driven alerts and escalation actions go beyond the usual OLAP-based analytics.  PDF

Driving Agility and Performance with BPM and Business Rules
BPM and Business Rule Management are complementary technologies, and users benefit when they are used in combination. Marrying a BPMS to a business rule engine is tricky, but FileNet and Fair Isaac show the way to do it right.  PDF

EMC Documentum BPM: Breaking New Ground With Collaboration, Content-Awareness
Content management and collaboration have a place in BPM, and EMC Documentum's new BPM offering shows why.  PDF

Snap In BPM to Your Existing IT Environment
As BPM suites embrace rule engines, integration middleware, and other infrastructure components, what about your existing investments in those technologies?  Here's what makes a BPMS "friendly" to your existing IT environment.  PDF

Vitria BusinessWare: Uniquely Positioned for Enterprise-Class BPM
BusinessWare delivers what most full-featured BPM platforms do not: capability of handling high-volume transactional processes while retaining agility and end-to-end visibility. HTML

Enterprise Service Bus Technology for Real-World Solutions
ESBs have been described as new, low-cost, and lightweight alternatives to traditional integration middleware. This white paper explains what you need in an ESB to build solutions you can use to run your business. HTML

Software Solutions for Sarbanes-Oxley Compliance
Software vendors of all types are promising their tools are the key to meeting looming deadlines of SOX 404.  Only some of them are right.  A review of what 404 requires, and what each type of tool actually does.  HTML or PDF

FileNet P8: Event-Driven Business Process Management
FileNet adds event-driven Active Content and application integration to its traditional workflow strengths to meet the needs of today's BPM.  HTML or PDF

BPM 2.0: Building Processes Without Programmers
Last year's business process management (BPM) offerings plunged process designers into a thicket of Java code.  Today's offerings are greatly improved, as vendors put end-to-end modeling tools in the hands of business analysts.

Three Promises of BPM: Agility, Flexibility, Visbility
BPM brings together workflow, EAI, and B2Bi on a web-centric architecture.  The business goals and functional requirements go beyond simple process automation.

Enterprise Content Management

Platform Player CM: Can You Afford to Wait?
Industry analysts say the ECM market is ripe for a takeover by "lite" offerings from Oracle, Microsoft, SAP, and IBM.  Here's why that's ridiculous.  PDF

EMC Documentum BPM: Breaking New Ground With Collaboration, Content-Awareness
Content management and collaboration have a place in BPM, and EMC Documentum's new BPM offering shows why.  PDF

The Benefits of Interwoven's Service-Oriented Architecture
Interwoven is the first ECM vendor to expose all its functionality as web services.  This white paper explains the benefits and underlying technology of SOA for ECM.  HTML

Software Solutions for Sarbanes-Oxley Compliance
Software vendors of all types are promising their tools are the key to meeting looming deadlines of SOX 404.  Only some of them are right.  A review of what 404 requires, and what each type of tool actually does.  HTML or PDF

Answering the Call for Enterprise Records Management
Today's regulatory environment is raising the bar for electronic records retention. The right approach combines document management, email archiving, and classic records management software in a consistent enterprise architecture.  HTML or PDF.

The Business Case for High-Volume Imaging
Even in the internet age, some businesses remain paper-driven.  For high transaction volumes, a "generic" ECM repository might not deliver the performance you need.  You may need a system tuned specifically for high-volume imaging.  HTML or PDF